Privacy & Confidentiality Policy

Effective Date: July 2026

At Natanya Coaching, your privacy matters. If you choose to work with me, I want you to feel confident that your personal information is treated with care, respect, and confidentiality.

This Privacy Policy explains what information I collect, how I use it, and how I protect it in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws.

Depending on how you interact with Natanya Coaching, I may collect:

  • your name

  • email address

  • telephone number

  • billing information

  • appointment information

  • information you choose to share that is relevant to coaching

  • communications between us

You are never required to share more personal information than you feel comfortable providing.

Information may be collected when you:

  • contact me through this website

  • book an appointment

  • complete an enquiry or referral form

  • participate in coaching sessions

  • communicate by email or telephone

  • use this website (through standard website analytics and cookies)

Your information is used only for purposes related to providing coaching services and operating the practice, including:

  • responding to enquiries

  • arranging appointments

  • providing coaching services

  • processing payments

  • communicating about appointments or services

  • improving the website and client experience

  • meeting legal or professional obligations

I do not sell or rent your personal information.

Confidentiality

Coaching conversations are treated as confidential.

Information will only be shared:

  • with your permission;

  • where required by law; or

  • where there is an immediate risk of serious harm to you or another person.

Coaching is not healthcare, psychotherapy, or crisis support, and information shared during coaching is managed within the scope of coaching practice.

Third-party services

To operate Natanya Coaching, I use trusted third-party services which may process limited personal information on my behalf. These may include:

  • Google Calendar (appointment scheduling)

  • secure payment processors

  • website hosting

  • email services

These providers maintain their own privacy policies and security practices.

Cookies

This website uses standard cookies and analytics to help understand how visitors use the site and to improve the website experience. You can adjust your browser settings to disable cookies if you prefer.

Security

Reasonable administrative, technical, and physical safeguards are used to protect your personal information. While every reasonable effort is made to protect your information, no method of transmitting information over the internet can be guaranteed to be completely secure.

Your choices

You may request to:

  • access your personal information

  • correct inaccurate information

  • withdraw your consent (where applicable)

  • unsubscribe from non-essential communications

Some information may need to be retained where required by law or for legitimate business purposes.

External websites

This website may contain links to other websites. Natanya Coaching is not responsible for the privacy practices or content of external websites.

Changes to this policy

This Privacy Policy may be updated from time to time.

The most recent version will always be available on this website. If you have any questions about this Privacy Policy or how your information is handled, please contact:
📧 natanya@natanyacoaching.com